Last Updated: November 7, 2024
Introduction
Anvil App Co ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our app, which is available through the Shopify App Store. By using our app, you agree to the practices outlined below. This policy is designed to help you understand how we handle your data and provide transparency about our practices.
1. Information We Collect
Through Shopify's APIs:
We collect information about your store and activity on our app through Shopify's APIs. This includes store information, such as store name, email, and activity data, to help us deliver app features.
Directly from Merchants:
When you use our app, we may ask for additional information, such as your contact details and account preferences. We generate automated logs related to your app usage to improve our app's performance and provide support when needed.
From Merchants' Customers:
Our app does not collect data directly from your customers. However, we may receive general information about customer interactions with your store through Shopify's APIs (e.g., product views, cart actions) to provide insights and analytics features. We do not store individual customer details.
2. Use of Collected Information
The information we collect is used solely to:
- Provide, maintain, and improve our app's services and features.
- Analyze app usage and optimize app performance.
- Provide support, guidance, and enhancements to merchants.
- Comply with legal obligations where applicable.
We do not sell or share your data with third parties, except as required by law or with your explicit consent.
3. Data Retention
We retain collected data for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. When data is no longer required, it will be securely deleted or anonymized.
4. International Data Transfers
If you are based in Europe or another jurisdiction with data transfer restrictions, please note that data collected by our app may be processed outside of your jurisdiction, including in countries that may have different data protection laws. We take steps to ensure data protection when transferring information internationally.
5. Your Rights and Choices
You have the right to access, correct, or delete personal information stored by our app. If you wish to exercise any of these rights, please contact us as described below.
6. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
info@anvilapp.co